Field Service Engineer

November 29, 2022
  • Working Hours: Monday to Friday, 8:00am to 4:30pm (40 hours per week)
  • This position reports to: Customer Service Manager

Primary Duties

  • Undertake system calibration, repairs and maintenance activities on client sites, addressing any concerns arising throughout the process.
  • Communicate and provide technical support to the client to address customer specific issues.
  • Provide technical support to Installation Technicians and Service Engineers to address in-house issues, deploying all forms of communication.
  • Compile all reports / documentation and dispatch in a timely manner.
  • Comply with the organisation’s QHSE systems, policies and procedures; support required updates as the business develops.

Secondary Duties

  • Attend all required company and department meetings.
  • Attend training courses relevant to the position.
  • Support the creation and delivery of training activities for colleagues and clients.
  • Undertake any other ad-hoc duties within your skill-set as directed by your line manager.
  • To be provide support to the 24/7 service helpline by being On-Call on a rota basis

Essential Skills

  • Minimum of 5 years’ experience of servicing instrumentation equipment on client sites.
  • 2 years’ experience working independently i.e. without local oversight management.
  • HNC / HND in either Electrical / Electronic or Mechanical Engineering or a related subject.
  • Ability to understand and interpret electrical and mechanical drawings, able to advise clients on the drawings and specifications.
  • Computer literate including use of MS Office programmes.
  • Must be able to demonstrate fault-finding skills.
  • Ability to work under pressure and prioritise workload under tight deadlines.
  • Strong communication skills and excellent team working attributes.
  • Full driving licence (maximum 3 points/no disqualifications).

Desirable Skills

  • 2 years minimum working as a Technician within the Biomethane industry.
  • Previous experience of working on Odourisation, Chromatography or related measurement type systems.
  • Project management of small projects, coordinating activities associated with minor modifications on customer sites.

Apply Today

    Upload a CV/Resume