Orbital Gas Systems Ltd (henceforth referred to as Orbital) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Orbital website and governs data collection and usage. By using the orbitalgassystems.com website, you consent to the data practices described in this statement.

Collection of Your Personal Information

Orbital collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Orbital also collects anonymous demographic information, which is not unique to you, such as your Postcode, age, gender, preferences, interests

There is also information about your computer hardware and software that is automatically collected by Orbital. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Orbital for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Orbital website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Orbital public message boards, this information may be collected and read by Orbital. Note: Orbital does not read any of your private online communications.

Orbital encourages you to review the privacy statements of websites you choose to link to from Orbital so that you can understand how those websites collect, use and share your information. Orbital is not responsible for the privacy statements or other content on websites outside of the Orbital and Orbital family of websites.

Use of Your Personal Information

Orbital collects and uses your personal information to operate the Orbital website and deliver the services you have requested – this is processing due to a legitimate interest in accordance with GDPR.

Orbital does not sell, rent or lease its customer lists to third parties. We will not send you marketing materials without your written consent.  In addition, Orbital may share data with trusted partners to help us provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Orbital, and they are required to maintain the confidentiality of your information.

Orbital does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Orbital keeps track of the Web sites and pages our customers visit within Orbital, in order to determine what Orbital services are the most popular.

Orbital Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Orbital or the site; (b) protect and defend the rights or property of Orbital; and, (c) act under exigent circumstances to protect the personal safety of users of Orbital, or the public.

Use of Cookies

The Orbital Web site use “cookies” and similar technologies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Orbital pages, or register with Orbital site or services, a cookie helps Orbital to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Orbital Web site, the information you previously provided can be retrieved, so you can easily use the Orbital features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Orbital services or Web sites you visit.

Security of Your Personal Information

Orbital secures your personal information from unauthorized access, use or disclosure. Orbital secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

International Transfer

Orbital may from occasionally send your personally identifiable information outside of the European Economic Area (EEA). In such cases, attention will be paid to assess the legal basis for this transfer and the level of protection taken to perform the transfer. Where the information being sent outside of the EEA is in relation to a customer or supplier contract this will be processed in the legitimate interests of the business.

Changes to This Statement

Orbital will occasionally update this Statement of Privacy to comply with the law. Orbital encourages you to periodically review this Statement to be informed of how Orbital is protecting your information.

Contact Information

Orbital Gas Systems Ltd complies with GDPR.  If you are concerned about any data protection issue and wish to make a complaint, wish to find out what personal information we hold using our subject access request procedure, wish to amend or have your personal information deleted please contact:

Name: Jonathan Smith
Position: Privacy Officer
Telephone Number: +44-0-1785-857000
Address: Orbital Gas Systems Ltd, Cold Meece, Swynnerton, Staffordshire, ST15 0QN

In the alternative, if you wish to make a complaint you may contact the Information Commission (www.ico.org.uk).